After-Sales Service

Field Repairs

The field repair section of the after-sales service unit at Pasargad Machinery Persia Jonoub consists of mobile repair teams equipped with a fleet of service vehicles featuring the latest repair tools. Experienced technicians from the after-sales service and warranty unit are ready to respond to any technical and repair requests at the site of our esteemed customers. Over the past years, through continuous training by technical experts from parent companies, efficient technical technicians have been developed to enhance your business and increase the productivity of machinery alongside you.

The warranty from Pasargad Machinery Persia Jonoub covers your machinery and is capable of providing standard repair and technical services using original parts during the warranty period. Among the services offered to Pasargad Machinery customers is the ability to perform standard and quality technical repairs in the shortest time at your site, ensuring that defective machinery is returned to operational status as quickly as possible. By utilizing the technical services of Pasargad Machinery, customers can prevent unnecessary downtime and avoid excessive time and costs.

The technical services provided at customer sites include specialized services for engines, hydraulics, electrical systems, and comprehensive and periodic maintenance of the machines. The technicians in the dispatched teams are trained and certified, ready to provide preventive repair and diagnostic services to our valued customers.

Central Workshop

The central workshop of Pasargad Machinery Persia Jonoub, equipped with experienced and trained technicians and technical experts in all areas of engines, hydraulics, power transmission, and electrical systems for reputable brands such as Hyundai and Shantui, is capable of providing high-quality and satisfactory services to our valued customers using complete and standardized facilities and equipment. This ensures that the cost of services and major repairs performed on your equipment is reduced compared to the purchase price of a new machine, while simultaneously extending the lifespan of the machinery and its components, restoring the machine to its original new and standard condition.

In the central workshop of Pasargad Machinery Persia Jonoub, major repairs are carried out on construction machinery and engines of brands such as Cummins and Hyundai. Among the specialized repair cases, we highlight the repair of heavy and advanced Cummins QSXI5 model engines, overhauls of Hyundai and Shantui excavators and loaders, as well as diesel forklifts, particularly dual-fuel forklifts equipped with American GM engines.

In-House Training

Continuous training of technical personnel has always been a priority for the senior management and owners of Pasargad Machinery Persia Jonoub since the company’s inception. By utilizing technical and educational resources under the supervision of trained instructors from parent companies, efforts have been made to enhance the skills and expertise of our technical technicians and experts. As a result, Pasargad Machinery Persia Jonoub today claims to have efficient and capable technical teams in all areas of construction machinery repairs. Every two years, theoretical exams and practical readiness assessments are conducted for technical personnel in a periodic and integrated manner.

The translation of service and maintenance manuals and technical bulletins to enhance the knowledge and skills of both technical personnel and esteemed customers is among the important educational activities that have been continuously carried out at Pasargad Machinery Persia Jonoub over the years.